Halio InfinityGlow IPL Hair Removal Device | Sapphire Cooling for Long-Term Smoothness

Yes. The Halio InfinityGlow has unlimited flashes with no flash counter, no replacement cartridge, and no expiry. Unlike IPL devices that ship with a fixed number of flashes (typically 250,000 to 1,000,000), the InfinityGlow is designed for lifelong use, so a single purchase covers repeat full-body treatments and long-term maintenance without ongoing refill costs.

IPL works by targeting melanin - the pigment in your hair. For best results: darker hair on lighter to medium skin tones.

Not effective on: white, grey, blonde, or red hair - too little melanin to target.
Not safe for: very dark skin tones - skin absorbs too much energy, increasing burn risk.

Always check the skin tone and hair color chart in your manual, and do a patch test 24 hours before your first full session.

Absolutely - it's designed for everyone. Legs, arms, underarms, bikini area, chest, back, and facial hair below the cheekbones. The one rule: never near the eyes, eyebrows, eyelids, or scalp.

1. Shave the area to be treated - no waxing or epilating
2. Choose your mode (4 options) and intensity level (5 levels) based on your skin tone
3. Place flat against skin, full contact
4. Press to flash. Glide for large areas; use precision mode for smaller, sensitive spots
5. Use every 2 days for the first month, then every 2 weeks for maintenance
6. Always patch test 24 hours before your first full session

CAUTION: Never use over tattoos, moles, or dark pigmented areas.

Yes, always wear the protective goggles provided when using the InfinityGlow IPL.

IPL emits intense bursts of broad-spectrum light. While the device has a skin-contact safety sensor (it won't flash unless pressed flat against the skin), the flash is extremely bright and can cause eye discomfort or damage if you're not protected.

The goggles are included in the box for a reason - use them every session, especially when treating areas near the face.

First month: every 2 days to disrupt the hair growth cycle properly.
After month one: switch to maintenance sessions every 2 weeks, adjusting based on regrowth.

Consistency is what gets you to permanently smooth. Don't skip.

Using it more frequently than recommended won't speed up results and may actually slow them down.

IPL targets hair follicles that are in the active growth phase (anagen phase). Only about 20–30% of your hair is in this phase at any one time which is why multiple sessions spaced correctly are needed to catch all of them.

Using the device more often doesn't mean more follicles are in the right phase it just means more light on the same follicles. Stick to the schedule:

• First month: every 2 days
• After that: every 2 weeks maintenance

Consistency over the right timeline is what gives you lasting results.

Shave the area you wish to treat 24 hours before your session - do NOT wax or epilate. Ensure skin is clean, dry, and free from any skincare products or sunscreen. Avoid sun exposure and tanning for at least 2 weeks before treatment. Always perform a patch test before your first full session.

Start low and build up - here's the guide:

LEVEL 1–2 (Low) - Start here for:

• Your first ever session (patch test included)
• Sensitive areas: upper lip, underarms, bikini line
• Darker skin tones (within the safe Fitzpatrick range)

LEVEL 3 (Medium) - Move here once your skin tolerates low:

• Legs, arms, and larger body areas after 2–3 comfortable sessions

LEVEL 4–5 (High) - For experienced users:

• Coarser or thicker hair areas (legs, chest, back)
• Only when low/medium levels feel comfortable and skin shows no irritation

KEY RULE: If it hurts or your skin turns red, go back down a level. Effective IPL should feel like a warm snap at most - never pain.

Always patch test before your first full session and allow 24 hours to check skin response before continuing.

No, the InfinityGlow is not designed for use in the shower. Use on dry skin only. Keep the device and its components away from water except when cleaning the flash window with a dry cloth.

IPL works progressively - it targets hairs at different stages of their growth cycle, so each session builds on the last. Most users see visible reduction within 3 - 4 weeks. Full results typically appear after 2 - 3 months of a consistent schedule.

A few things to check:
1. Hair colour - IPL won't work on white, grey, blonde, or red hair. Not enough melanin to target.
2. Skin tone - very dark skin tones reduce effectiveness.
3. Consistency - skipped sessions mean the hair cycle resets.
4. Intensity - try increasing your level if your skin tolerates it.

Still stuck? Contact our support team.

Yes - when used correctly. The InfinityGlow's Sapphire Cooling keeps skin at a safe 10°C. All UV is filtered out. Five intensity levels let you start low and build up. Always patch test before your first session, and never use over tattoos, moles, or raised skin irregularities.

We recommend waiting. There are no studies confirming IPL safety during pregnancy. Please consult your doctor before use if you're pregnant or breastfeeding.

After each session: wipe the flash window with a clean dry soft cloth. Store in a cool, dry place away from direct sunlight. Keep out of reach of children.

Inside the box:
1 × Halio InfinityGlow Advanced IPL Sapphire Cooling Hair Removal Device
1 × Adapter
1 × User Manual
1 x Goggle
1 x Razor

2-year one-to-one replacement warranty covering defects from faulty workmanship or materials under normal use. Full details at halio-sonic.com/pages/warranty-request.